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How we connect with our audience
21/07/2010
Ciaran Flannery is a one of the producers who makes Global Health TV
Being a producer for Global Health TV is a privilege. Not because of the organisation itself (which is great by the way), but because of the number of astonishing stories of selflessness and determination that we are able to tell. It is our responsibility as producers to represent these stories in an honest and accurate way so that others in the global health community can learn from them and share in the successes and, sometimes, failures. The challenge we face, though, is that merely representing a story accurately is not enough. The story needs to engage the audience or else the learning that can come from that story will never reach them. So, although accuracy is of paramount importance, the way we tell the story is what matters most.
It is without question human stories that capture people’s hearts and minds. It’s not middle aged westerners with white hair that viewers want to watch, it’s what the project is doing for the people who suffer the most. As remarkable as any given global health project may be, it is seeing how it changes the life of a person that gives it resonance and makes the audience sit up and watch. The key word there is “person” - by telling the story through the life of an individual we can truly connect with our audience.
We mustn’t forget why we are here though. As I said, this is about sharing best practice and learning. The lessons that have been learned must be told and sometimes the figures, the structures and the processes are where those lessons lie. This is particularly true in stories about public health policy, for example, on stopping TB. These things may not tug on the heart strings in the same way that a woman volunteer driving 200 kilometers across dust and desert to deliver mosquito nets to remote villages in Namibia does, (NetsForLife) but they are crucial to the collective learning of the global health community nonetheless.
So this brings me to the great quandary we face in most films we make for Global Health TV. Where do we draw the line between the human tale and technical information in these videos? We have five minutes to tell a story that you could spend hours talking about so we have big decisions to make about what we represent. As television-makers our instinct is always towards engaging the audience first and foremost. I for one believe that however interesting the learning from a project, you must always strive to touch the hearts of your viewers. People will just switch over otherwise. So yes, let’s make sure that these videos have value, and that people feel they can learn from them, but not until we have succeeded in doing what television can be so great at - making people watch.
Comments
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George Obanyi 18:38 on 10 September 2010
Dear Ciaran, I fully agree with your comments in the blog above on the need for human interest stories that focus on how interventions are making a difference in people's lives. As Information Officer at FHI, a global public health and development organization, based in Kenya, I often encounter or hear about moving positive stories on health from communities across the country. We have tried to capture a few on video, but often this goes only as far as that. Global Health TV is a great initiative that will help tell these stories to the world. Do continue sharing your experience and tips on how those of us in the field can best make use of this channel. regards, George Nyairo Obanyi, FHI-Kenya
Ciaran Flannery 12:48 on 29 September 2010
Hi George, Thanks for your comment and kind words about Global Health TV. We are currently working hard on producing another group of 'in the fiels' videos in advance of the Canadian Conference on Global Health. There are a wonderful variety of videos from around the world which I hope you will find of interest when they are published at the end of October. I personally am working on two fascinating stories, one based in North Eastern Brazil looking at primary health care, and the other in Hyderabad, India focussing on combating blindness in the slums. Two very different stories that have thrown up different challenges from a production standpoint. I will be show to post again with my experiences of these productions.